Web Survey Bibliography
Contemporary survey industry faces two highly challenging problems: declining response rates and growing costs of data collection. The (re-)balancing of data quality and costs thus presents one of the central research efforts of modern survey methodology. This became even more apparent with the rise of web surveys, which offered a new potential for the cost reductions. However, the problem of non-coverage and even lower response rates than in traditional survey modes are the key factors preventing a higher penetration of the web mode into official and academic research of the general population. Investigations of mixed-mode designs and mechanisms for improving response rates (like incentives) are thus very important for a cost-effective and high-quality survey data collection.
This paper presents the results of a study on the optimal integration of the web mode into a probability sample survey of the general population in Slovenia. For the purpose of the study, we conducted an experiment in Slovenian implementation of an official Eurostat survey on the ICT use in households using a mixed-mode design. A probability sample of Slovenian citizens was divided into several experimental groups, manipulating different survey modes (web, telephone and mail) and different types of incentives (5 euros cash incentive, a small gift or no incentive). Individuals were initially invited to complete the questionnaire on the web. Those who did not respond were subsequently contacted using one of the traditional modes (telephone or mail survey).
In order to identify the optimal survey design, we developed an optimization model that takes into account response rates, errors and costs at different stages of each experimental design. Errors are here estimated using the Mean Squared Error (MSE) approach. The paper evaluates the results obtained by the model and discusses the effectiveness of mixedmode surveys and incentives for achieving the optimal balance between errors and costs.
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Web survey bibliography (281)
- Overview: Online Surveys; 2017; Vehovar, V.; Lozar Manfreda, K.
- Standard Definitions Final Dispositions of Case Codes and Outcome Rates for Surveys; 2016
- Retrospective Measurement of Students’ Extracurricular Activities with a Self-administered Calendar...; 2016; Furthmueller, P.
- Pitfalls, Potentials, and Ethics of Online Survey Research: LGBTQ and Other Marginalized and Hard-to...; 2016; McInroy, L. B.
- Computer-assisted and online data collection in general population surveys; 2016; Skarupova, K.
- A Statistical Approach to Provide Individualized Privacy for Surveys; 2016; Esponda, F.; Huerta, K.; Guerrero, V. M.
- Social Media Analyses for Social Measurement; 2016; Schober, M. F.; Pasek, J.; Guggenheim, L.; Lampe, C.; Conrad, F. G.
- Doing Surveys Online ; 2016; Toepoel, V.
- An Overview of Mobile CATI Issues in Europe; 2015; Slavec, A.; Toninelli, D.
- Utilizing iPads in the Field; 2015; Kiser, P.
- Standard Definitions: Final Dispositions of Case Codes and Outcome Rates for Surveys 2015; 2015
- The Web Survey Revolution ; 2015; Murray, D.
- Methodology of the RAND Mid-Term 2014 Election Panel; 2015; Carman, K. G; Pollack, S.
- 28 Questions to Help Buyers of Online Samples; 2015; Cape, P. J.; Phillips, A.; Baker, R.; Cooke, M.; Ribeiro, E.; Terhanian, G.
- Ethical decision-making and Internet research 2.0: Recommendations from the AoIR ethics working committee...; 2015; Markham, A.; Buchanan, E. A.
- Doing online research involving university students with disabilities: Methodological issues; 2015; De Cesarei, A.; Baldaro, B.
- Exploring ethical issues associated with using online surveys in educational research; 2015; Roberts, L. D.; Allen, P. J.
- An Introduction to Survey Research; 2015; Cowles, E. L.; Nelson, E.
- Ethical issues in online research; 2015; James, N.; Busher, H.
- Leading Edge Insights: Foundations of Quality 2.0; 2014; Fuguitt, G.
- Methods and systems for managing an online opinion survey service; 2014; Mcloughlin, M. H., Seton, N., Blesy, K.
- Recent Books and Journals in Public Opinion, Survey Methods, and Survey Statistics; 2014; Callegaro, M.
- Undisclosed Privacy: The Effect of Privacy Rights Design on Response Rates; 2014; Haer, R., Meidert, N.
- Tailoring mode of data collection in longitudinal studies; 2013; Kaminska, O., Lynn, P.
- How do we Know Cognitive Interviewing is Any Good?; 2013; Willis, G. B.
- Quality of Web surveys; 2013; Revilla, M.
- Experiments in Obtaining Data Linkage Consent in Web Surveys ; 2013; Sakshaug, J. W., Kreuter, F.
- Response Burden in Official Business Surveys: Measurement and Reduction Practices of National Statistical...; 2013; Giesen, D., Bavdaz, M., Loefgren, T., Raymond-Blaess, V.
- Internet as a new source of information for the production of official statistics. Experiences of Statistics...; 2013; Heerschap, N.
- A standard with quality indicators for web panel surveys: a Swedish example; 2013; Nyfjaell, M.
- How Mobile Stacks Up to Traditional Online: A Comparison of Studies; 2013; Knowles, R.
- How to make your questionnaire mobile-ready; 2013; Cape, P. J.
- Phish Rising: How Internet Criminals are Undermining the Viability of Online Survey Research…and...; 2013; Kunovic, K.
- Self-Reported Participation in Research Practices Among Survey Methodology Researchers; 2013; Perez-Vergara, K., Smith, C., Lowenstein, C., Ozonoff, A., Martins, Y.
- Ethics, privacy and data security in web-based course evaluation; 2013; Salaschek, M., Meese, C., Thielsch, M.
- Beyond methodology - some ethical implications of "doing research online"; 2013; Heise, N.
- Code Comparison; 2012
- Evaluation procedures for Survey questions; 2012; Saris, W. E.
- Transparency, Access and the Credibility of Survey Research; 2012; Lupia, A.
- Anonymity and Confidentiality; 2012; Tourangeau, R.
- Cognitive Evaluation of Survey Instruments: State of the Science (Art?) and Future Directions; 2012; Willis, G. B.
- How to provide high data quality in online-questionnaires: Setting guidelines in design; 2012; Tries, S., Nebel, S., Blanke, K.
- Comparability of Survey Measurements; 2012; Oberski, D.
- Classification of Surveys; 2012; Stoop, I., Harrison, E.
- Enhancing Web Surveys With New HTML5 Input Types; 2012; Funke, F.
- Why one should incorporate the design weights when adjusting for unit nonresponse using response homogeneity...; 2012; Kott, P. S.
- Assessing the Quality of Survey Data ; 2012; Blasius, J.
- Designing and Doing Survey Research; 2012; Andres, L.
- Using break-offs in web interviews for predicting web response in mixed mode surveys; 2011; Beukenhorst, D.
- Standard Definitions: Final Dispositions of Case Codes and Outcome Rates for Surveys 2011; 2011